Relentless Momentum
Leading Through Change
A PMC Customer Conference
12th November 2024
10:00 - 17:00
Silverstone Museum, UK
Our Conference Agenda
Our flagship customer conference features an outstanding line-up of speakers who will explore topics surrounding agility, innovation, acceleration, and modern commerce approaches applicable to retail and beyond.
10.00 - 10.30
Arrival of guests
Silverstone Museum, NN12 8TN
10.30 - 10.40
Welcome address and PMC update
Simon Curtis, Chief Commercial Officer, PMC
10.40 - 11.10
Fireside chat with Dr Nick Beighton
Nick will share insights from his career, including how he scaled ASOS into a billion-dollar fashion leader and successfully built agile digital teams in the commerce sector.
Nick Beighton, former Chief Executive Officer at both ASOS and MATCHESFASHION
11.10 - 11.35
Mastering Momentum: How Primark Drives Fast, Strategic Transformation
Paul will delve into Primark's transformation and the art of moving quickly, including how they transitioned from a purely brick-and-mortar retailer into a digital powerhouse.
Paul Edney, Technology Director Channels, Primark
11:45 - 12:10
Beyond The Grand Prix: Silverstone's Year-Round Evolution
Stuart will explore the transformation of Silverstone, from focusing on a single July race day to becoming a year-round operation.
Stuart Pringle, Chief Executive Officer, Silverstone
12:10 - 12:30
Wrap up and summary
Rich Lowe, Chief Executive Officer, PMC
12:30 - 13:20
Lunch and networking
A selection of delicious food surrounded by the history of Silverstone
13:30 - 13:50
First round of breakout sessions
A choice of three engaging discussions from Flooid, PMC and Ann Summers
Composable unified commerce platforms as the key to modern retail transformation
Donna will explore how retailers transform stores into destination experiences by blending shopping, services, and technology to meet diverse customer needs.
Donna Stevens
Senior Vice President Global Marketing, Flooid
Speed, quality and cost: can you have it all?
Danny will delve into how composable approaches may balance the impossible trio of speed, quality and cost in IT, offering new insights and strategies to consider.
Danny Rappaport
Director of Consulting, PMC
Behind the scenes of Ann Summers' fast-tracked transformation
Jeannette will showcase how Ann Summers are transforming 117 interfaces in just 4 months, showcasing speed and efficiency in a complete business overhaul.
Jeannette Copeland
Director of Technology, Ann Summers
14:00 - 14:20
Second round of breakout sessions
The next round of insightful discussions from The All England Lawn Tennis and Croquet Club, Aptos and Couchbase
How Wimbledon's IT powers a 365-day operation behind the court
Cécile will showcase how Wimbledon’s IT team supports year-round operations, tackling challenges to keep the iconic tournament running smoothly beyond the championships.
Cécile Delforge
Associate Director - Systems Development, All England Lawn Tennis and Croquet Club (AELTC)
Evolving omnichannel: what role does the physical store play for retailers?
Allan will unpack how retailers are adapting post-pandemic, blending e-commerce ease with unique in-store experiences for seamless omnichannel journeys.
Allan Gransden
VP Professional Services EMEA & APAC, Aptos
Is your data holding you back? Join the GenAI revolution that's reshaping retail
Richard will expose data challenges and show how Generative AI and analytics can predict customer needs, break data silos, and enhance retail agility with 20+ years of expertise.
Richard Douglas
Senior Solutions Engineer, Couchbase
14:30 - 16:30
Silverstone activities
A fun way to end the day with some Silverstone-themed race activities
16:30 - 17:00
Close and awards
A few final words from PMC
17:00 - 18:00
Drinks and networking
Grab a drink and build valuable connections with other industry leaders
Why attend?
A unique opportunity
In the fast-paced world of modern commerce, taking a full day out can be challenging, but trust us - this event will be well worth it!
Step away from your daily routine and join us at the Silverstone Museum for a day dedicated to deep insights and meaningful connections. With a stellar lineup of speakers and a focus on the latest in commerce, this is an invaluable opportunity to enrich your perspective and engage with your peers.
Leading Perspectives
Modern commerce is continuously evolving, bringing both challenges and opportunities. Hear from our keynote speakers as they share real-world use cases and insights.
Our breakout sessions provide the ideal platform to share your perspectives, debate future directions, and explore strategies for advancing your business. Connect with peers, discuss legacy modernisation, global expansion, and system selection, and leave with actionable ideas to drive your business forward.
A world-class venue
The Silverstone Museum is a venue like no other. Whether you're a race enthusiast or not, its inspiring backdrop sets the stage for an exciting event. We’ll also enhance the experience with a few fun, race-themed activities to make the most of this unique location!
Our Key Speakers
Nick Beighton
Chairman for Secret Sales, former CEO of ASOS and MATCHESFASHION, and Non-Executive Director of Very Group
As the former CEO of ASOS, Nick transformed it into a £3.9bn global fashion leader as it's known today. As CEO for MATCHESFASHION, he focused on leveraging technology and innovation to elevate the customer experience. Now he works as a retail and technology advisor to Peter Jones, mentoring retail tech businesses to drive growth.
Paul Edney
Technology Director Channels, Primark
Paul is a senior IT leader with 20+ years of experience, specialising in retail, ecommerce, and transformation. He excels at crafting strategies that enhance customer experience and operational efficiency. As Technology Channels Director at Primark, he leads global tech initiatives, overseeing system integrations, re-platforming, and business transformation to drive growth and innovation.
Stuart Pringle
Chief Executive Officer, Silverstone
Stuart brings over 20 years of motorsport leadership to his role as CEO of Silverstone. Since 2017, he has been instrumental in enhancing Silverstone’s global reputation. Previously, he served as Sporting Director at Silverstone and held key roles at the British Racing Drivers' Club and Motorsport Vision. His extensive experience helps him drive strategic growth.
Jeannette Copeland
DIrector of Technology, Ann Summers
Jeannette leads the technology division at the iconic Ann Summers brand, spearheading digital innovation since 2022. With over 20 years of experience in IT, she has held key roles at Joules and Systemax Europe Ltd, specialising in ERP, data integration and business intelligence.
Cécile Delforge
Associate Director - Systems Development, All England Lawn Tennis & Croquet Club (AELTC)
Cécile is a technology leader with 15+ years of experience in systems development, digital product management and IT leadership, specialising in digital transformation, cloud computing and DevOps, excelling in delivering innovative tech solutions.
Danny Rappaport
Director of Consulting, PMC
Danny leads PMC's technology consulting division, delivering transformative IT and business strategy solutions. With expertise in retail, finance, and CPG sectors, he drives innovative, scalable solutions that help global enterprises navigate challenges and enhance growth.
Donna Stevens
Senior Vice President Global Marketing, Flooid
With over 30 years of experience in technology, product management, and marketing, Donna is a seasoned leader currently serving as Senior Vice President of Global Marketing at Flooid. Previously she held key roles at Flooid, with her core focus on driving innovation in retail technology.
Allan Gransden
VP Professional Services EMEA & APAC, Aptos
Allan has been leading the implementation of Aptos Solutions to retail clients, both small and large, in the UK, Europe and Asia for the past 7 years. Allan has decades of experience in delivery and consulting services, helping organisations to realise their business aims and objectives.
Richard Douglas
Senior Solutions Engineer, Couchbase
Richard has been specialising in database technologies for over 12 years, with a focus on NoSQL with Couchbase. He has a wealth of experience in SQL servers and pre-sales, leading proof of concepts and advising on database strategies across EMEA. Richard helps organisations optimize their database solutions.
Don't miss your chance to attend our exclusive Customer Conference at the iconic Silverstone Museum, open to our valued customers and special invited guests!
Register now to connect with industry leaders, explore the latest innovations in digital transformation and discover powerful strategies to drive business growth.
With inspiring keynotes, interactive sessions and invaluable networking opportunities, this is an event you won’t want to miss.
If you have any questions or need more details, feel free to reach out.
We look forward to seeing you there - secure your spot and fuel your success today!
